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What Shipping Company Do You Use?

Which countries do you ship to and how long does it take?

I shipped my order to the wrong address. What now?

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Do you accept returns?

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How do you handle allergens including the cleaning process?

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Discard Leaves in Infuser within 24 Hours

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Unfortunately, due to the nature of the product, we cannot accept returns or exchanges on our blends. We suggest gifting anything that simply isn't your cup of tea. If there are any issues with your order, just email us at customerservice@snarkytea.c

Unfortunately, due to the nature of the product, we cannot accept returns or exchanges on our blends. We suggest gifting anything that simply isn&apos;t your cup of tea.If there are any issues with your order, just email us at customerservice@snarkytea.com.&#xA0;Drinkware can be returned within 15 days of purchase. Items will not be accepted after that 15-day window. Please note that the cost of return shipping will be deducted from the refund.**&#xA0;When returning the Chill Kit w/ free tea: We cannot accept the tea as a return as specified above. Therefore, the cost of the free tea ($16.99) is deducted from your refund plus return shipping.&#xA0;

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