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Snarky Tea

Mistakes happen. If there is an item missing or damaged in your order, please email us at <a href="mailto:customerservice@snarkytea.com">customerservice@snarkytea.com</a>. We are always happy to make things right.&#xA0;Please allow 24-48 hours for a response. If you do not receive a response outside those hours, please let us know. Also, please note that we are closed on weekends and holidays. All concerns will be addressed on the next business day.&#xA0;

Mistakes happen. If there is an item missing or damaged in your order, please email us at customerservice@snarkytea.com. We are always happy to make things right. Please allow 24-48 hours for a response. If you do not receive a response outside those

Something is missing from my order. Now what?

What Shipping Company Do You Use?

Which countries do you ship to and how long does it take?

I shipped my order to the wrong address. What now?

The Status of My Package Says Shipment Received, Package Acceptance Pending

Help - my package says "delivered" but I haven't received it!

Do you accept returns?

My discount code isn't working!

What happened to the Profaniteas?

Sweeteners & Allergies

How do you handle allergens including the cleaning process?

Business Hours

Do you offer the sachets?

How many cups are in each size bag?

Discard Leaves in Infuser within 24 Hours

RETURN POLICY

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Payment Method

How do I cancel or pause my subscription?

How do I add products to my subscription?

Can I reactivate a subscription?

How do I change my subscription address?

Subscriptions

How do I earn points?

How do I redeem my SnarkBucks?

How many points can I use per purchase?

Do my points expire?

How do I see how many points I have?

I made a purchase, but I didn't get my points.

SnarkBucks Rewards

Tea of the Month Club

Loose Leaf Teas

30 Day Detox

Caffeine Free Teas

Medium Caffeine Teas

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Return Policy

Something is missing from my order. Now what?Updated 24 days ago